Returns Policy

We want you to be completely happy with your purchase from Gorgeous Little Things For Home.

If for any reason you are not satisfied, please review our returns policy below.

We do not accept returns on any made-to-order or custom items, as these are produced specifically for you. These items are non-refundable unless they arrive damaged or faulty.

If you wish to return a smaller item, please contact us via email in advance so we can expect your return.

To be eligible for a refund:

• Items must be returned within 14 days of delivery
• Items must be in their original condition, unused, and in the original packaging
• You are responsible for ensuring items are securely packaged for return

Once your return has been received and inspected, we will notify you within 24 hours to confirm whether your refund has been approved.

Please note:

• We recommend using a tracked delivery service, as we cannot be responsible for items lost in transit

For larger furniture items that require a one-man or two-man delivery service, return costs will be equivalent to the original delivery charge.

These items require specialist handling and transport, so collection and return will incur the same cost as delivery. This amount will be deducted from your refund unless the item is faulty or damaged.

We are happy to help organise this for you, once we have received your email informing us that you wish to place a return.  Email us here to start your return. Collection will be arranged for within 30 days of notification, however please be aware that collections are an all day service and we are not able to advise specific delivery times in advance. If you are arranging to return items yourself, they must be received at our warehouse within 14 days of delivery. 

For returns due to changing your mind, the maximum refund for original delivery will match our least expensive delivery option at the time of ordering, regardless of which option you chose when ordering.

We take great care to ensure your items arrive in perfect condition. However, in the unlikely event your item arrives damaged, please contact us as soon as possible

To help us resolve the issue quickly, please include:

• Your order number
• A description of the issue
• Clear photos of the damage and packaging

We will arrange a replacement or refund where appropriate.

We accept returns and offer refunds for up to 14 days from the date your order is delivered.

Unfortunately, we are unable to accept returns or issue refunds after this period.

• Refunds will be processed back to your original payment method once approved
• Please allow a few working days for the refund to appear in your account, depending on your payment provider

If you have any questions about your return, please don’t hesitate to get in touch - we’re always happy to help.